Ninety-two percent of healthcare consumers (patients) also surveyed in a Black Book panel poll indicated they are dissatisfied with the abbreviated time spent with their physician in their last exam, both in-office and through telemedicine.īusiness office managers and physician administrators report, on average, 25% (or more) loss of practice revenue caused by increased down-coding and fewer patient visits, including telemedicine encounters, since 2019. Studies evidenced that traditional EMR charting has led to reduced quality of the patient encounter as reported by 93% of physicians and 88% of office staff survey respondents, as well as clinician burnout reconfirmed by 98% of responding physicians. "Medical transcription has become a critical part of the clinical documentation process as vendors are tested with the challenges of supporting clients as they go through healthcare reform, extended COVID responses, and the progressive move toward value-based reimbursement," said Doug Brown, Managing Partner of Black Book. ![]() In total, 315 hospitals and 3,744 physician practices responded to the Black Book polls in Q2-Q3 2021, measuring how providers are dealing with future-proofing their technology, decreasing staffing costs, and resource shortages with state-of-the-art transcription software and outsourced solutions. With over 45 years of experience in service and technology solutions for healthcare, AQuity is recognized year after year by KLAS and Black Book as a leading vendor in multiple disciplines. AQuity is privately held.Black Book™, recognized for accurate, impartial customer satisfaction surveys in the healthcare services and software industries, conducted a comprehensive crowdsourced user poll to determine the highest-ranked medical transcription software systems and outsourced virtual scribe services. Headquartered in Cary, NC, AQuity provides solutions for 21 of the Top 25 and over half of the Top 250 Health Systems in the United States. AQuity employs over 7,500 documentation capture and medical coding professionals across the United States, India, Australia, Canada, and the U.K. We are proud to lead the industry by keeping our clients at the center of everything we do.” “By reducing the documentation burden of providers, our clinical documentation capture solutions relieve burnout, improve patient throughput, and measurably increase RVU’s. “We take KLAS rankings and feedback very seriously and put a high priority on how our performance is judged by our clients across all our solutions,” added Kashyap Joshi, AQuity’s CEO. ![]() “As labor-based services and technologies used in clinical documentation evolve, it’s very gratifying to earn these Best in KLAS recognitions for the solutions we offer based on actual client feedback.” “Our team takes pride in delivering innovative solutions centered on clinicians and their workflows,” shared Jason Kolinoski, AQuity’s COO. Congratulations to all the winning vendors for setting the bar for excellence in healthcare IT! KLAS continues to be committed to creating transparency and helping providers make informed decisions through our accurate, honest, and impartial reporting.” – Adam Gale, KLAS CEO These distinguished winners have demonstrated exceptional dedication to improving and innovating the industry, and their efforts are recognized through their inclusion in this report. “The 2023 Best in KLAS report highlights the top-performing healthcare IT solutions as determined by extensive evaluations and conversations with thousands of healthcare providers. KLAS rankings are considered the gold standard in the Health Information Management and Revenue Cycle Management industries for their accurate, honest, and impartial research analytics. ![]() This marks the first year Virtual Scribes has been covered as a category by KLAS and the fifth consecutive year AQuity has earned Best in KLAS recognition for Transcription Solutions. Febru– Cary, NC – AQuity Solutions has been recognized by KLAS Research as the 2023 Best in KLAS solutions provider in both the Real-time Live Virtual Scribe and Transcription Solution Categories.
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